Terms & Conditions


Kasut U Sdn. Bhd. reserves all the rights to inspect the condition of the item(s) before processing any returns or exchanges.

Our returns and exchanges policies do not cover damage resulting from unique, accidental, or random damage that us the result of use by your or wear and tear.

It also does not cover products used in a manner or for a purpose not reasonably contemplated by Kasut U Sdn. Bhd., or previously modified in a manner not authorized by Kasut U Sdn. Bhd.

Kasut U Sdn. Bhd. makes no warranty in respect of any product, express or implied, including any implied warranties of merchantability, quality, compliance with description and fitness for a particular purpose.

Kasut U Sdn. Bhd.’s decisions on the returns and exchanges are final.


Store credit is applicable only for online purchases at www.kasutyou.my.

Store credit is valid for 3 months from the date of issue.

Store credit is not applicable for use in any of the KASUT U retail stores.

Store credit may be used to offset the value of new purchases made online at www.kasutyou.my. Normal shipping charges will apply for the subsequent orders purchase via store credit.

Store credit cannot be redeemed for cash and are non-refundable and non-exchangeable. They cannot be used for purchase of any gift vouchers.

Store credit will be directly credited into your www.kasutyou.my online account and can be used immediately upon receipt.

Store credit is tagged to your www.kasutyou.my online account and is non-transferable.

Shipping charges, duties, and taxes are applicable on any merchandise redeemed with www.kasutyou.my store credit. Any unused value can be used in your future purchases. Multiple payment modes cannot be utilized within an order when sufficient store credit balance is available. Purchase amounts that exceed the value of the store credit will require payment via credit card or MOLPay for the balance due.


www.kasutyou.my reserves the right to modify and change the Terms & Condition at any time. Any changes to this policy will be published on our site.